In parallel with NanoLearning from Junglemap, ICA uses a digital platform where they gather most of their other trainings. A good example of how to combine NanoLearning with other forms of education.
- We started with Junglemap's courses in information security, but pretty soon other parts of the business started using NanoLearning, says Stephanie Ternert. Today, we have over ten different courses in NanoLearning.
Phishing tests important
Stephanie Ternert works with the courses in IT and Information security and praises the phishing functionality included in Junglemap's package. Phishing tests are now carried out 2–3 times a year and the results point to a steadily increased awareness. The frequency is based on a combination of own research and recommendations from Junglemap's Customer Success Manager. But also on the organizational timing.
- Of course we take workload and other ongoing business processes into account in the planning. But the practical exercise is very good and gives effect, says Stephanie Ternert.
The ability to customize the layout of the phishing tests which makes the tests look much more authentic, is another advantage that she wants to highlight. The results from the tests are communicated back to the relevant security officers and to the IT management. In addition, the effort is reinforced by intranet articles and calls to continue reporting suspected wrongdoing.
- It is important to adapt the feedback to the target group in order to reinforce the effects in the right way, notes Stephanie Ternert.
Development going forward
She sees the fact that ICA has gone from using NanoLearning in information security and then started using the method for more things as something very positive and says that ICA is happy to be involved and contribute to the development going forward. For example, she sees further opportunities for improvement with the phishing tests.
- For example, it would be great if we could send phishing tests in several languages, she says.