Today, OPSIS uses NanoLearning from Junglemap to raise awareness about the company's various management systems, including quality control and environmental management systems. However, it all started when the company needed to demonstrate the security of its IT environments as part of becoming a service provider. Training staff was a crucial part of that process.
– “When we were preparing for our information security certification, someone recommended NanoLearning,” says Bengt Löfstedt. “Nowadays, we are selling the results of our measurements more than the instruments themselves, and that places high demands on our awareness of IT security, both internally and in relation to our customers.”
Initially, Bengt was just one of the many employees receiving NanoLearning lessons on information security. Today, he is one of three people at OPSIS who administer courses on Junglemap’s platform.
– “It’s a very appealing learning method,” he says. “NanoLearning is fundamentally based on the mother of all learning – repetition.”
Customized Solutions
A general training course on management systems risks being too vague. That’s why OPSIS worked with Junglemap to develop a customized training course tailored to the company’s operations, with multiple versions targeting different groups of employees. Out of a total of 13 lessons, 10 were for everyone and the rest were tailored to specific roles.
– “We rolled out that course in the fall and winter of 2021–22, and it has been very successful with high participation rates and increased awareness of the management system’s content and its relevance to everyday work.”
OPSIS is increasingly using NanoLearning for internal training—at least for initiatives that involve large parts of the staff. The next tailored training will focus on how to send emails. That may sound like something most people already know, but since much of the company’s business communication still happens via email, the format and content matter. Who is the recipient? Who gets CC’d? What do we do with attachments and links? There are many small things that can be improved.
Initially, Bengt planned to deliver a traditional lecture on the topic, but when OPSIS’s CEO saw the draft PowerPoint presentation, he said: “That should be a NanoLearning instead.”
– “And he was absolutely right,” says Bengt Löfstedt. “A classic lecture would only help in the moment. The infamous forgetting curve would strike. Changing established behaviors requires repetition!”
